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Policies & Guest Guidelines

At CoastEase Tikis, we believe transparency creates better guest experiences. Our Policies & Guest Guidelines category provides clear, easy‑to‑understand explanations of how cancellations work, what Trip Protection covers, how weather decisions are made, and how our captains ensure your safety on the water. Browse these resources anytime to feel confident and informed before your cruise.

CoastEase Tikis Cancellation Policy: Clear, Fair & Built for Real Life

Planning a day on the water should feel easy — not stressful. That’s why our cancellation policy is designed to be simple, transparent, and flexible, with options that fit every type of traveler. Here’s everything you need to know before you book your cruise with CoastEase Tikis. Standard Cancellation Policy Our base policy is straightforward: Full…

Crew Fee Explained: Understanding the Costs of Your CoastEase Tikis Experience

Crew Fee Explained: Understanding the Costs of Your CoastEase Tikis Experience Updated: Feb 3 If you’ve ever booked a trip with us at CoastEase Tikis, you might have noticed that your checkout is split. One part is for the boat ahead of time, and the other is for our incredible crew on the trip. We understand that when you’re planning a party for 18 people, you want your checkout to be as simple as possible. So, why the separate fees? It’s not just us being “extra”—it’s actually a strategic move designed to keep more money in your pocket and provide more support for our local captains. Here’s the inside scoop on why we do it this way: 1. It Keeps Taxes Lower for YOU In the beautiful state of Alabama, boat rentals are subject to specific sales taxes. However, in Orange…