What is your standard cancellation policy?

Cancel more than 14 days before your trip for a full refund. Cancellations inside 14 days are non-refundable.

What is Trip Protection?

Trip Protection costs 5% of the boat cost and allows you to reschedule for any reason or receive a full-value, transferable gift card.

What reasons are covered by Trip Protection?

You can reschedule for any reason, including being hungover, sunburnt, or not liking the weather such as cold, rain, or clouds.

When is my trip fully refundable due to weather?

Trips are fully refundable only if the captain determines it is unsafe to get underway, such as lightning overhead or damaging winds.

Do you cancel trips for rain or cold weather?

No. Trips still run in cold, rain, and cloudy conditions because these are not considered unsafe.

Do you cancel based on weather forecasts?

No. We make decisions based on real conditions, not forecasts, because storms often miss our beach entirely.

CoastEase Tikis Cancellation Policy: Clear, Fair & Built for Real Life

Planning a day on the water should feel easy — not stressful. That’s why our cancellation policy is designed to be simple, transparent, and flexible, with options that fit every type of traveler. Here’s everything you need to know before you book your cruise with CoastEase Tikis.

Standard Cancellation Policy

Our base policy is straightforward:

Full Refund: Cancel more than 14 days before your trip and receive a 100% refund.
Non‑Refundable: Cancellations made 14 days or less before your trip are non‑refundable.

If your plans are locked in and you’re confident in your date, this option works great.

Trip Protection: Maximum Flexibility for Only 5%

If you want the freedom to change your plans without losing your investment, we offer Trip Protection for just 5% of your boat cost.

With Trip Protection, you can:

Reschedule your trip (based on availability)
OR receive a CoastEase gift card for the full value of your charter
- Gift card never expires
- It’s fully transferable
- Use it for any future CoastEase Tikis experience

What can you reschedule for?

Pretty much anything:

You’re hungover
You’re sunburnt
You don’t like the weather (too cold, too rainy, too cloudy)
Your group’s plans shift
You simply want a different day

No judgment, no stress — Trip Protection gives you total freedom.

Weather, Safety & Captain’s Call

Your safety is always our top priority. Here’s how weather‑related decisions work:

Fully Refundable Situations

If the captain determines it is not safe to get underway, your trip is fully refundable.
This call can be made up to 1 hour before departure and includes situations like:

Lightning storms overhead
Heavy winds strong enough to damage the boat

**What is not considered unsafe?**

Cold
Rain
Cloudy skies

Trips will still run in these conditions.

Captain Adjustments

The captain may adjust your departure time or modify the route based on real‑time conditions to give you the safest, smoothest experience possible.

Why We Don’t Cancel Based on Forecasts

If you’re local, you already know: Gulf Coast forecasts are almost always wrong.
We don’t cancel based on predictions because they rarely match what actually happens on the water.

It might show thunderstorms for three straight days — and yet, here on the beach, they never show up. It’s like we live inside a little magic weather bubble where storms slide north or south of us while it stays beautiful on the water.

So instead of relying on unreliable forecasts, we make decisions based on real conditions, not guesses.

Final Thoughts

We want your CoastEase experience to feel easy, fair, and flexible. Whether you’re planning a family day, a bachelorette bash, or a corporate escape, our policies are designed to protect your investment while keeping your trip stress‑free.

Posted in:
Policies & Guest Guidelines